Saturday, May 26, 2012


With all the Virus's out there, there are tons of Antivirus Programs. Here are a few free ones:

AVG Free 
Microsoft Security Essentials

There are others, but these are what I use. If something gets past, I use MalwareBytesAntiMalware to remove it. If its a Rootkit Combofix can do the trick...Fair Warning, Combofix should be a last resort prior to reloading a PC. Some rootkits hide in the TCI/IP stacks and when combofix removes the infection, the TCP/IP stack messed up.

What's that mean? Bottom line it means you're PC will no longer be able to get on the internet.

Corporate Support.

Corporate Support can be maddeningly frustrating. You've got 2 basic kinds of clients. Those who understand IT and those who don't. When I say understand I don't mean they can do what I do, I mean they understand that their business depends on their systems and are willing to spend money on their infrastructure.

Those who don't understand, refuse to spend money, then wonder why they're systems are slow, not compatible with newer technology. I get it if a budget doesn't allow for something. I do. What I do not get is when a company is willing to spend twice as much on Hourly repairs to duct tape and jury rig a system rather than upgrade or update something.

I suppose I shouldn't complain, it is companies that do that kind of thing that puts money in my pocket. Its just frustrating when it happens. This is getting a little too close to talking about my job specifically, so I'll step back and broaden the scope a bit.

When I say Corporate Support, I'm not talking about something like Geek Squad (I'll get to them later). I'm talking about the kind of network someone has.

When I say Corporate Support, I'm referring to a Business's Network. It can be a Small Business or a Large Business. To me, a Corporate Network means you have a server and employee's who access that server. It doesn't matter if you have 5 employee's or 50 employees, if its your business, its a corporate network to me.

Why? Well, it's my job to use Technology to Grow your business. Not just fix things when they break. Sure today you've got 5 employee's, but I'm sure you've dreamed about the day when you've got 50 employee's and the additional money that would mean you were making.

If you're a business owner, don't get caught between a Corporate Network and a Home Network. I've seen that. It gets ugly quick. I've got a ex-client (they no longer use our services so I'll mention this), they had a Home Network. I cannot begin to imagine how much money they spent having us come out and get their systems to talk to one another, and every time... each tech that came out (including the owner of my company) told them 'All this would go away if you had  a server'. I think at the time we'd quoted them a low end system, under 2 thousand (it still had redundant power supplies and hard drives). But week after week, they would call us back out and have us perform the same steps to get their Workgrouped PC's to talk to one another. All told they probably spent half the cost of a Server just on us coming out,  and if you add in the cost of their internal labor and loss of productivity they probably lost more money than a much higher end server we quoted them would have cost.

If a tech tells you that you need something, you probably need it. If a salesperson tells you that you need something... as a tech, they're the ones that has to install it, they'd know better than the salesperson. Ask the tech anyways, the salesperson knows what the system says it can do in a perfect lab environment. The tech knows what it will do in YOUR environment.

Wrapping up for this, Sometimes you have to spend money to save money.

My New Blog

Hello there, I'm new to blogging. I'm not sure what I want to say. I'd like to talk about my Job, but I'm not sure I want to put that out there you know? This is the internet and anyone can and will read it. So I think rather than talking about my job specifically, I'll talk about my Industry in general.

I work in IT. Information Technology. Wikipedia defines IT as the branch of engineering that deals with the use of computers and telecommunications to store, retrieve and transmit information. The acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications are its main fields.

What does that mean? It means I work on computers. It means when your computer blue screens, gets a virus (Oh believe me I'll talk about that later) runs slow or you want to upgrade your current system, you call me.

There are several categories of IT, I mainly deal with Corporate and Home User with an emphasis on Corporate. In fact, most of my Home User experience comes from a) Family and b) Corporate users who say 'can you take a look at my personal computer?'. The answer is Yes for the record, I can take a look at your personal computer. I think I'll Circle back to that at a later date though.